Reimbursement Claims
With our reimbursement claim process, you can focus on getting well first—while we ensure financial support follows soon after. Pay first, claim later, and let us take care of the rest.
What is a Reimbursement Claim?
A reimbursement claim allows you to receive medical treatment at any hospital of your choice, whether within or outside Narayana Health Insurance’s network. You simply pay the medical bills upfront and later submit the claim documents for reimbursement as per your policy terms.
How It Works
Treatment at Any Hospital
You may undergo treatment at any government or private hospital, regardless of whether it is empanelled with us.
Settle Medical Bills
All charges such as hospital fees, doctor consultations, lab tests, pharmacy bills, and other related expenses must be paid by you at the time of discharge.
Gather Supporting Documents
Collect all required original documents including discharge summary, bills, receipts, prescriptions, investigation reports, and claim form.
Submit Your Claim
Send the complete set of documents to Narayana Health Insurance within **15 days** from the date of discharge.
Claim Assessment
Our claims team will review the documents against your policy’s coverage, and process the request accordingly.
Reimbursement Transfer
Once approved, the eligible amount will be directly credited to your registered bank account.
